Everything Gestono has for hostels, in detail
Every feature, what it solves and how it works day to day — no fine print.
Bookings & Occupancy
From the booking on Airbnb, Booking.com or Hostelworld all the way to check-out — all synced in one dashboard.
Booking
Connected
Manage
The booking arrives from any connected channel and shows up automatically on your Gestono calendar — availability, price and guest details, with nothing to retype.
Rooms & Beds
Visual map of every room and bed, with live status: free, occupied, reserved, cleaning or maintenance — updates itself as check-ins and check-outs happen. See at a glance where there's room, without opening booking after booking.
Booking calendar
14-day grid with every room, so you can see at a glance where there's room and where there isn't, without opening booking after booking. Bookings from your own site, WhatsApp and OTAs (Booking, Airbnb, Hostelworld, Agoda) show up updated on the same calendar.
Promotional pricing
Turn on a one-off deal on any room, or set up a cheaper nightly rate for guests staying many nights — long-stay guests spend a lot more inside the hostel, so lowering their rate pays for itself through internal spending. The deal badge shows up automatically on the storefront.
Room storefront
Public page with photos, prices, deals and amenities for each room. The guest requests the booking right there, with whatever extras they want to add — with zero platform commission.
Email-based bookings
Connect your email and Gestono imports the bookings landing there, without automatic channel syncing — simple, for anyone still managing bookings manually who wants to organize what already hits their inbox.
Extra Revenue
Every guest already in the house spending more, with no need to sell one more bed.
Guest already checked in
Uses more services
Flows into Financials
Laundry, restaurant, packages, valet, and other in-house points of sale — every extra purchase gets added to the guest's tab automatically and shows up in Financials, no manual entry, no need to sell one more bed.
Packages & Combos
Breakfast combo, Family Dinner (buffet, à la carte or a fixed meal — configure it your way), bike rental, transfer, tours, laundry. Sell as a booking extra or build combos, with promotional pricing and stock.
Restaurant and market
Your mini-shop and internal kitchen organized: a menu of ready-made dishes, individual products (drinks, snacks, toiletries) by category, with their own promotional pricing. Sold on the spot or charged straight to the guest's tab.
Laundry
Laundry service as one more sellable extra on the booking, with its own delivery deadline and rules — no more relying on a loose note or a verbal deal with staff.
Smoke shop & shisha rental
Cigarettes, flavors, papers and accessories in a separate sales point — plus shisha (hookah) rental billed by the hour, a common practice that already generates its own extra revenue.
Self-Service & QR Code
The guest orders on their own, from the room or any point — your team just confirms and delivers.
QR Code per point
Restaurant, Cafeteria, MiniShop and Smoke Shop each get their own QR Code and public menu link, with a promotional banner and items organized by category — ready to print and stick on the wall or table.
Smart in-room tab
The guest scans the room's QR, builds the cart, and the order lands straight on their tab — no need to call anyone. Hostels that turn this on report 5 to 7% more revenue from extras.
Cross-point connection
If a guest wants something only the Cafeteria or Smoke Shop sells, the Restaurant requests it straight through the system — it lands in the other point's prep queue, with an instant sound notification. Nobody has to walk over to ask.
Order bump & upsell
When the guest adds an item, the system already suggests the right add-on (the extra, the sauce, the drink) right inside the cart. After the order is confirmed, a special offer (upsell) still shows up to close with one more item.
Signature + security code
Before sending, the guest reviews the whole order, signs digitally and confirms the wristband check-in code — that same code locks to the first phone that uses it, so nobody orders on another guest's tab by mistake.
Operating hours per QR
Each point (Restaurant, Cafeteria, Store, Smoke Shop) can stay open 24 hours or only within a window you set — outside it, the menu shows it's closed and won't let orders through.
Full prep queue
Every order lands in a queue with a status (new → confirmed → ready). It works best with someone dedicated near the kitchen — the expediter — who receives it, hands it to the kitchen and checks it off as it goes out, without slowing down whoever's cooking.
Volunteer-run room service
Put a volunteer in charge of delivering room service orders — the order can route to the front desk, the kitchen, or the right point, and the admin always gets notified for full control over what's going out.
Setup with ready-made products
During setup, pick from ready-made products (Red Bull, beers, snacks, shisha flavors and more) to get your store running in minutes — then just adjust the price and keep adding whatever's unique to you.
Language, currency and taxes
Set your dashboard's language, the currency your guests see on the menu, and the tax/service fee applied to sales — all correct from initial setup, no need to adjust product by product later.
Connect Claude to your system
Your AI agent, operating Gestono from the inside: automatically cross-references bookings, finances, tabs and inventory, answers questions about your business, and takes action — customized your way. Already on the way.
- Automatic cross-referencing of all your business data
- Customization per point (front desk, restaurant, laundry...)
- Your agent taking action straight inside your system
Internal Operations
Stock, cleaning and day-to-day numbers organized without a spreadsheet.
Supply control
Flour, cheese, oil and every kitchen ingredient organized by category, with cost, minimum stock, periodic physical counts and expiry date — automatic alert when something's about to expire.
Cleaning
Per-room cleaning task board (dirty → in progress → clean → inspected), automatically synced with check-out.
Operational metrics
Staff birthdays, how close you are to a full house this week, and real-time bed availability — right on the main dashboard.
Barcode scanner
Scan the product and it's already in the sale — works with any standard USB scanner, no need to buy new equipment or switch suppliers.
Finances
Lodging, extras and the shop crossed into a single report, no parallel spreadsheet.
Cross-referenced finances
Monthly revenue cross-referencing lodging, extras/packages and shop sales in a single chart — no more adding up three separate reports by hand.
Digital receipts
Every closed sale, tab and reservation automatically generates a numbered receipt — print it on the 58mm/80mm thermal printer you already use, share the link via WhatsApp or download it as PDF, no specific equipment required.
People
Staff, guides and tours organized in one place, with who does what.
Staff Management
Complete staff records with photo, role and permissions — a clear split between administrators and operational staff, with tenure calculated automatically.
Tour Guides
Tour guide records with photo, languages spoken, tour types offered and vehicle (car, van or motorcycle) — a full individual page, not a shallow popup.
Tour Management
Every type of tour (hiking, city tour, diving, whatever it is) becomes a sellable package in the hostel, linked to the responsible guide — ready to sell at the front desk or on the public storefront.
Volunteering
Volunteer record with role, bed, agreed stay period and work hours. Status flow (pending → active → finished) and automatic countdown of remaining days.
Reviews
Guest reviews centralized with manual replies — track your reputation without having to log into each platform separately.
Communication & Mobile
A notification for everything that matters, the moment it happens, right on your phone.
Real-time notifications
Sale made, new booking, payment confirmed, review received, a supply or product expiring, a guest's birthday in 7 days — all straight to your phone, the moment it happens.
Mobile app
Bookings, rooms, finances and the main metrics in your pocket — register it on the computer, it shows up on the phone instantly.
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